Department Fahim-led

AI for Property & Facilities

Your virtual Facilities Manager

Log maintenance, answer tenants and track service contracts, 24/7. Worked entirely through WhatsApp, on-premise — no new app, no learning curve.

Book a DemoAll departments

0/7

maintenance request desk

Live

vendor dispatch

0%

assets & AMCs tracked

Faster than a team, at a fraction of the cost.

A facilities desk that never closes — requests logged, tenants answered and contracts tracked around the clock.

Log & route a maintenance requestA person: manual + callsNuArai: instant
Answer a tenant queryA person: office hours onlyNuArai: instant, 24/7
Flag expiring service contractsA person: manual reviewNuArai: automatic
Capabilities

Everything the AI can do for Facilities

Keep buildings running — maintenance, vendors, assets and safety coordinated from one chat.

Maintenance requests

  • Log requests from staff over WhatsApp
  • Dispatch the right vendor or technician
  • Track jobs to completion
  • Send status updates

Vendors & assets

  • Chase vendors and contractors
  • Track assets, warranties and AMCs
  • Schedule preventive maintenance
  • Reconcile jobs and invoices

Safety & compliance

  • Schedule inspections and drills
  • Log incidents and hazards
  • Keep compliance records
  • Track permits and certificates

Reporting

  • Report on job volumes and response times
  • Track spend by site
  • Surface recurring problems
  • Keep audit-ready records

See it in action

Real requests, on WhatsApp — with the finished deliverable sent back.

AIvia WhatsApp
My AC isn't working in unit 1204.
Logged request #FM-556 as urgent and dispatched the HVAC vendor. You'll get an ETA within the hour.
AIvia WhatsApp
Which service contracts expire next month?
3 expire in the next 30 days: lifts, fire systems and landscaping. Renewal drafts ready.

Illustrative — in production this runs on your real data.

How it works

How the AI runs Facilities

  1. 1

    An issue is reported

    Staff message a fault or request from anywhere in the building.

  2. 2

    It dispatches

    Logs the job and sends the right vendor or technician.

  3. 3

    It tracks to done

    Chases the vendor, updates the requester and reconciles the invoice.

  4. 4

    It stays ahead

    Schedules preventive maintenance and reports recurring problems.

What it produces

Finished, ready-to-use deliverables — sent straight back on WhatsApp.

Logged maintenance requests
Vendor dispatches
Service-contract trackers
Inspection schedules
Tenant responses

Connects to

Property / PMSVendor recordsMessagingDocument generation

The outcome

Buildings run smoother — every request logged and every tenant answered, day or night.

Facilities — common questions

Logged, categorized and routed to the right vendor automatically, with an ETA back to the tenant.

See NuArai run your Facilities team.

Book a 30-minute demo and watch it handle real facilities work, live over WhatsApp.

Book a Demo

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