Department Fahim-led
AI for Customer Support
Your virtual Support Agent
Answer client queries instantly, 24/7 — escalate only what's needed. Worked entirely through WhatsApp, on-premise — no new app, no learning curve.
Faster than a team, at a fraction of the cost.
24/7 first-line support that never queues — your team only handles the cases that genuinely need a human.
Task A person NuArai
Answer a client queryA person: minutes–hoursNuArai: instant, 24/7
Log & route a maintenance requestA person: manualNuArai: instant
Send status updatesA person: reactiveNuArai: proactive
What NuArai's AI does in Support
Instant answers to client queries on WhatsApp, 24/7
Ticket & request logging and routing to the right team
Status updates & proactive follow-ups
FAQ & knowledge-base retrieval
Escalation to a human when it's beyond scope — cleanly handed over
See it in action
Real requests, on WhatsApp — with the finished deliverable sent back.
AIvia WhatsApp
When is my next payment due?
Your next instalment of AED 180,000 is due 15 August. Want a reminder 3 days before?
AIvia WhatsApp
I want to report a maintenance issue.
Logged ticket #3391 and routed it to Facilities. You'll get an update within 24 hours.
Illustrative — in production this runs on your real data.
Connects to
CRMTicketing / recordsMessaging
The outcome
Clients get instant answers day or night, requests are logged and routed automatically, and your team's time goes to the cases that matter.
See NuArai run your Support team.
Book a 30-minute demo and watch it handle real support work, live over WhatsApp.
Book a Demo