Department Fahim-led

AI for Reception & Front Desk

Your virtual Receptionist

Answer every enquiry and book appointments — 24/7, no missed calls. Worked entirely through WhatsApp, on-premise — no new app, no learning curve.

Book a DemoAll departments

0/7

every call & message answered

<0s

greet & route

Multi

language front desk

Faster than a team, at a fraction of the cost.

A receptionist that never misses a call — every enquiry answered and captured, even at 2am.

Answer an inbound enquiryA person: if someone's freeNuArai: instant, 24/7
Book an appointmentA person: phone tagNuArai: seconds
Capture an after-hours leadA person: missedNuArai: captured
Capabilities

Everything the AI can do for Reception

A front desk that never steps away — every call, message and visitor greeted and routed.

Greeting & routing

  • Answer every enquiry instantly, 24/7
  • Route messages to the right person or team
  • Take and relay messages
  • Serve visitors in multiple languages

Booking & scheduling

  • Book appointments and meetings
  • Send reminders and confirmations
  • Manage the calendar
  • Handle rescheduling

Visitor & enquiry management

  • Pre-register and brief on visitors
  • Answer FAQs about the business
  • Capture enquiry details
  • Follow up on requests

Reporting

  • Log all enquiries and outcomes
  • Track response times
  • Surface common questions
  • Keep records tidy

See it in action

Real requests, on WhatsApp — with the finished deliverable sent back.

AIvia WhatsApp
Any 1-bed units to view this weekend?
Yes — 4 available. I can book you Saturday 11am or Sunday 2pm. Which suits?
AIvia WhatsApp
I'd like to speak to someone in sales.
I've captured your details and notified the sales team — they'll call within the hour. Anything I can answer now?

Illustrative — in production this runs on your real data.

How it works

How the AI runs Reception

  1. 1

    Someone gets in touch

    A call, message or visitor arrives — nothing goes unanswered.

  2. 2

    It greets and routes

    Answers instantly and sends the request to the right person.

  3. 3

    It books and reminds

    Schedules appointments and confirms them automatically.

  4. 4

    It logs everything

    Every enquiry is captured, followed up and reportable.

What it produces

Finished, ready-to-use deliverables — sent straight back on WhatsApp.

Booked appointments
Captured leads
Routed enquiries
Confirmations & reminders
Enquiry logs

Connects to

CRMPhone systemCalendarsMessaging

The outcome

Every enquiry answered and captured around the clock — no missed calls, no lost leads.

Reception — common questions

With optional voice it handles inbound calls; on WhatsApp it answers every enquiry instantly, 24/7.

See NuArai run your Reception team.

Book a 30-minute demo and watch it handle real reception work, live over WhatsApp.

Book a Demo

Other departments

HR & Recruitment

Your virtual HR & Talent Team

Finance & Accounts

Your virtual Finance Assistant

Sales & CRM

Your virtual Sales Coordinator