Industry

AI for Retail & E-commerce

Retail is a 24/7 conversation. NuArai's agents answer stock and pricing instantly, take and track orders, generate product descriptions at scale, and resolve customer questions the moment they're asked — on the channel shoppers already use.

0/7

storefront in every chat

faster order handling

−0%

cart abandonment

24/7

support and order handling

How NuArai transforms Retail

Live stock, price and availability queries
Order taking, tracking and status updates
Product descriptions and listings generated at scale
24/7 customer support and returns handling
Promotions, campaigns and social content
Sales and inventory reporting
Capabilities

Everything the AI can do for Retail

A storefront, a stockroom and a loyalty programme that all live in your customers' chat app.

A storefront on WhatsApp

  • Share catalogues, prices and stock across branches
  • Take orders and payments right in the chat
  • Upsell and cross-sell from purchase history
  • Handle click-and-collect and delivery

Inventory & replenishment

  • Track stock by SKU and location in real time
  • Auto-reorder at thresholds
  • Flag slow-moving and dead stock
  • Keep online and in-store availability in sync

Customer care & loyalty

  • Answer order, return and warranty queries 24/7
  • Run loyalty points and personalised offers
  • Recover abandoned carts
  • Collect reviews and feedback automatically

Merchandising insight

  • Report best and worst sellers and margins
  • Forecast demand for promotions and seasons
  • Brief buyers on what to reorder
  • Spot pricing gaps against demand

Real requests, answered on WhatsApp

AIvia WhatsApp
Do you have the black 43mm in stock, and what's the price?
Yes — 12 in stock at AED 1,450. Want me to reserve one or take the order now?
AIvia WhatsApp
Do you have the black hoodie in L? Can I collect today?
3 left at Downtown. Reserved one for click-and-collect, ready in 30 mins — AED 149. Pay here now or on pickup?

Illustrative — in production this runs on your real data.

How it works

How the AI runs Retail

  1. 1

    A shopper messages

    To browse, order or ask about a product — on the app they already use.

  2. 2

    It sells and takes payment

    Answers with live stock and price, then takes the order and payment in chat.

  3. 3

    It fulfils

    Updates inventory, arranges delivery or pickup and follows up for a review.

  4. 4

    It informs buyers

    A daily brief on sales, stock and what to reorder lands automatically.

The AI departments behind Retail

NuArai deploys the specialist agents this industry needs — each a full department in its own right.

Every shopper answered instantly, every order captured, and content produced at scale.

See it for your business

Retail — common questions

Right away it can live stock, price and availability queries, order taking, tracking and status updates and product descriptions and listings generated at scale — all on WhatsApp, against your live systems. These aren't chat demos; they're real tasks finished end to end, then logged for your records.