Industry

AI for Banking & Financial Services

Financial services demand accuracy and control. NuArai runs on-premise with least-privilege access and a full audit trail — answering customer questions, preparing documents, reconciling figures and producing reports, while sensitive data never leaves your walls.

0/7

verified self-service

<0s

KYC document check

0%

interactions logged & audited

Audited

every action logged and traceable

How NuArai transforms Banking

Customer support and account queries, 24/7
Document preparation — statements, letters, forms
Reconciliation support and AP/AR queries
Compliance checks and policy Q&A
Collections reminders (WhatsApp + voice)
Governed access with a full audit trail
Capabilities

Everything the AI can do for Banking

Secure, verified, audit-ready — everyday banking help that routes risk to humans.

Everyday banking answers

  • Explain balances, transactions and statements
  • Guide card, transfer and cheque queries
  • Walk customers through forms and requirements
  • Answer product and rate questions

Onboarding & KYC

  • Collect and verify KYC documents
  • Pre-screen applications and eligibility
  • Explain approvals and next steps
  • Keep audit-ready records

Fraud & disputes

  • Take fraud and dispute reports instantly
  • Block or replace cards on request
  • Guide customers through chargeback steps
  • Escalate risk cases to officers

Relationship support

  • Surface relevant products by customer profile
  • Schedule relationship-manager callbacks
  • Send payment and renewal reminders
  • Prepare RMs with full client context

Real requests, answered on WhatsApp

AIvia WhatsApp
What's the outstanding on account 4471 and when's it due?
AED 42,300 outstanding, due 20 August. Want me to send the customer a reminder?
AIvia WhatsApp
I don't recognise a charge on my card.
Identity verified. I can see the AED 320 charge from 12 Jun — I've raised dispute D-88231 and temporarily blocked the card. A replacement is on its way and you'll get updates here.

Illustrative — in production this runs on your real data.

How it works

How the AI runs Banking

  1. 1

    A customer messages

    A question, request or report — securely, 24/7.

  2. 2

    It verifies first

    Confirms identity before anything sensitive is ever discussed.

  3. 3

    It handles the routine

    Completes everyday requests end-to-end and routes risk or advice to a human.

  4. 4

    It stays governed

    Every interaction is logged, role-controlled and audit-ready.

The AI departments behind Banking

NuArai deploys the specialist agents this industry needs — each a full department in its own right.

Faster, private customer service and back-office work — governed, auditable and on-premise.

See it for your business

Banking — common questions

Right away it can customer support and account queries, 24/7, document preparation — statements, letters, forms and reconciliation support and ap/ar queries — all on WhatsApp, against your live systems. These aren't chat demos; they're real tasks finished end to end, then logged for your records.