Industry

AI for Government & Public Sector

Public services face endless enquiries and forms. NuArai runs on-premise with full audit and governance — answering citizen questions 24/7, logging and routing requests, preparing documents and cutting queues, in Arabic and English, with data kept fully in your control.

0/7

citizen service, no queue

Multi

language support

0%

auditable case trails

On-prem

governed & fully auditable

How NuArai transforms Government

Citizen enquiries and service information, 24/7
Request logging, routing and status updates
Document and form preparation
Appointment booking and reminders
Multilingual service (Arabic + English)
Governed, audited, on-premise deployment
Capabilities

Everything the AI can do for Government

Serve citizens in their language, 24/7 — and take the queue out of public services.

Citizen services

  • Answer service, eligibility and process questions
  • Guide people through applications and forms
  • Book appointments and send reminders
  • Give status updates on requests

Documents & processing

  • Collect and verify submitted documents
  • Pre-screen applications against rules
  • Route cases to the right department
  • Issue confirmations and receipts

Access & inclusion

  • Serve residents in multiple languages
  • Work over WhatsApp — no portal login needed
  • Answer at any hour, with no queue
  • Escalate sensitive cases to officers

Governance & reporting

  • Keep full audit trails
  • Enforce role-based access
  • Report on volumes and response times
  • Support data-residency requirements

Real requests, answered on WhatsApp

AIvia WhatsApp
How do I renew my trade licence and what do I need?
Here are the steps and required documents. I can pre-fill the form and book your slot — shall I?
AIvia WhatsApp
How do I renew my trade licence, and what do I need?
You'll need your existing licence, Emirates ID and tenancy contract. I've listed the steps and fees — start the renewal online now, or book an appointment?

Trade-licence-renewal-steps.pdf

ready to send

Illustrative — in production this runs on your real data.

How it works

How the AI runs Government

  1. 1

    A citizen messages

    In their own language, at any hour, with no portal to log into.

  2. 2

    It guides and processes

    Explains the process, collects documents and pre-screens the case.

  3. 3

    It routes and updates

    Sends the case to the right department and keeps the citizen informed.

  4. 4

    It stays accountable

    Every action is logged, governed and reportable.

The AI departments behind Government

NuArai deploys the specialist agents this industry needs — each a full department in its own right.

Citizens served instantly and privately, requests routed, queues cut — all on your infrastructure.

See it for your business

Government — common questions

Right away it can citizen enquiries and service information, 24/7, request logging, routing and status updates and document and form preparation — all on WhatsApp, against your live systems. These aren't chat demos; they're real tasks finished end to end, then logged for your records.