Industry

AI for Pharmaceuticals

Pharma is regulated and relationship-driven. NuArai's agents answer product and order queries, handle B2B ordering, prepare compliant documentation and support field reps — with least-privilege access and a full audit trail on every action.

<0s

to answer a medicine or stock query

0%

of batches tracked to expiry

0/7

prescription intake on WhatsApp

Audited

every action logged for compliance

How NuArai transforms Pharma

Product, stock and order queries
B2B order taking and tracking
Compliant document preparation
Field-rep support and coordination
Regulatory and policy Q&A
Governed, auditable, on-premise
Capabilities

Everything the AI can do for Pharma

Far beyond answering questions — a pharmacy-grade assistant that reasons over medicines, orders, stock and compliance.

Medicine & clinical guidance

  • Answer drug queries — uses, dosage forms, storage and administration
  • Flag interactions, allergies and contraindications against your formulary
  • Suggest generic equivalents, pack sizes and cheaper alternatives
  • Surface patient counselling points, side-effects and warnings

Prescriptions & orders

  • Read a prescription photo sent on WhatsApp and itemise it
  • Validate against live stock, price and insurance coverage
  • Route controlled-substance requests for pharmacist sign-off
  • Take repeat B2B orders from clinics and hospitals

Inventory, expiry & cold chain

  • Track batch numbers and auto-flag near-expiry stock
  • Monitor cold-chain temperature logs and alert on excursions
  • Raise purchase orders to distributors at reorder points
  • Manage recalls by batch and notify affected customers

Compliance & pharmacovigilance

  • Log adverse-event reports and format them for regulators
  • Keep audit trails for controlled and scheduled drugs
  • Check labelling and registration against health-authority rules
  • Schedule refill reminders tied to each course length

Real requests, answered on WhatsApp

AIvia WhatsApp
Is SKU-330 in stock, and can I order 200 units?
SKU-330: 640 in stock. Order for 200 drafted at your contract rate — confirm and I'll submit it.
AIvia WhatsApp
Do you have Amoxicillin 500mg, and is it safe with my blood-pressure meds?
Yes — 24 packs at the Marina branch, AED 18 each. No interaction with amlodipine; take 1 hour before food. Shall I reserve one and set a refill reminder for your 7-day course?

Reservation + refill schedule.pdf

ready to send

Illustrative — in production this runs on your real data.

How it works

How the AI runs Pharma

  1. 1

    A patient messages

    A photo of a prescription or a question about a medicine arrives on WhatsApp — any hour.

  2. 2

    It reasons clinically

    Fahim handles the everyday reply instantly; Hikmah reasons over interactions, dosage and your formulary.

  3. 3

    It acts on your systems

    Checks live stock, expiry and price, reserves the item and prepares the order — escalating anything controlled.

  4. 4

    It stays compliant

    Every interaction is logged for pharmacovigilance and audit, and refills are scheduled automatically.

The AI departments behind Pharma

NuArai deploys the specialist agents this industry needs — each a full department in its own right.

Orders and queries handled fast, documentation kept compliant, every action auditable.

See it for your business

Pharma — common questions

Right away it can product, stock and order queries, b2b order taking and tracking and compliant document preparation — all on WhatsApp, against your live systems. These aren't chat demos; they're real tasks finished end to end, then logged for your records.